Privacy Policy
Logger Shop & Construction Equipment, a Superior Equipment Solutions Company
Effective Date: October 10, 2026
1. Introduction
Logger Shop & Construction Equipment, a Superior Equipment Solutions Company ("we," "us," or "our"), is committed to protecting the privacy and personal information of our customers, website visitors, and individuals who communicate with our dealership.
This Privacy Policy describes what information we collect, how we use it, when information may be shared, and the choices available to individuals regarding their personal information.
By using our website, submitting an inquiry, or engaging with our dealership, you acknowledge the practices described in this Privacy Policy. Consent to receive SMS marketing communications is obtained separately where required.
2. Information We Collect
We may collect personal information that you voluntarily provide when contacting our dealership, requesting information, purchasing or renting equipment, scheduling service, ordering parts, or completing website forms.
Information collected may include:
- Full name
- Business or company name
- Mailing or business address
- Email address
- Telephone and mobile phone numbers
- Equipment interests, requests, and purchasing preferences
- Equipment ownership and service history
- Parts orders and rental inquiries
- Financing inquiries and information necessary to facilitate financing applications
- Customer correspondence and communications
- SMS messaging preferences and consent records
We may also collect certain information automatically when visitors interact with our website, including IP addresses, browser types, device information, pages visited, referring websites, and website usage data through cookies or analytics technologies.
3. How We Use Personal Information
We use collected information for legitimate business purposes, including:
- Responding to customer questions and inquiries
- Providing equipment pricing, quotes, specifications, and product information
- Processing equipment sales, rentals, and parts orders
- Scheduling service appointments and communicating repair updates
- Coordinating equipment deliveries and pickup arrangements
- Providing warranty assistance and customer support
- Communicating about requested products and services
- Sending appointment reminders, order notifications, and other authorized SMS communications
- Sending promotional offers and marketing communications when the customer has provided the required consent
- Maintaining customer records and improving our services
- Processing transactions and coordinating financing requests with authorized providers
- Maintaining website functionality, security, and performance
- Complying with applicable laws and regulatory requirements
4. SMS Communications and Consent
We may communicate with customers by SMS text message regarding equipment inquiries, quotes, sales, rentals, service appointments, repair updates, parts availability, delivery coordination, and customer support.
Customers who separately opt in to marketing communications may also receive promotional offers, equipment specials, financing promotions, and dealership event notifications.
SMS consent is not shared with third parties or affiliates for marketing purposes. No mobile opt-in or text message consent will be shared with third parties or affiliates for their own marketing or promotional purposes.
We do not sell SMS consent information.
SMS messaging service providers may process mobile phone numbers and messaging information solely as necessary to deliver and support communications on our behalf. Such providers are not authorized to use SMS consent information for their own marketing purposes.
Message frequency may vary. Message and data rates may apply.
Customers may opt out of SMS communications at any time by replying STOP to a message.
For assistance, reply HELP or visit https://www.loggershop.com.
Additional information is available in our SMS Terms & Conditions:
5. How We Share Personal Information
We do not sell personal information to third parties for their independent marketing purposes.
We may share personal information when reasonably necessary to conduct our business, fulfill customer requests, or comply with legal obligations.
Such recipients may include:
- Equipment manufacturers and authorized suppliers for warranty administration, equipment registration, parts support, and product service
- Financing and lending institutions when customers request financing assistance
- Payment processors and financial service providers for authorized transactions
- Shipping, transportation, and delivery providers
- Technology providers supporting website hosting, customer relationship management, business communications, and SMS delivery
- Professional advisers and service providers assisting with business operations
- Government or regulatory authorities when legally required
Information shared with service providers is limited to information reasonably necessary to perform their services.
SMS opt-in information and consent are not sold, rented, or shared with third parties or affiliates for their marketing purposes.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor interactions, improve user experience, and evaluate website performance.
Visitors may be able to manage cookie preferences through their browser settings or through any cookie preference controls provided on our website.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, or misuse.
Although we take reasonable measures to protect customer information, no electronic transmission or data storage system can be guaranteed completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide requested services, maintain business records, fulfill contractual obligations, resolve disputes, and meet legal or regulatory requirements.
SMS consent records may be retained as necessary to document messaging authorization and compliance.
9. Your Privacy Choices
Customers may contact us to request information about the personal information we maintain or to request corrections or deletion, subject to applicable legal and business recordkeeping requirements.
Customers may unsubscribe from marketing emails using the unsubscribe instructions included in those communications.
Customers may opt out of SMS communications at any time by replying STOP.
10. Third-Party Websites
Our website may contain links to external websites operated by equipment manufacturers, financing providers, suppliers, and other third parties.
We are not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of any external websites they access.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, communication methods, or applicable legal requirements.
Updates will be posted on this page with a revised effective date.
12. Contact Information
For questions regarding this Privacy Policy or our privacy practices, please contact:
Logger Shop & Construction Equipment, a Superior Equipment Solutions Company
Wilkesboro, North Carolina
Phone: 336-973-4242
Website: https://www.loggershop.com
Privacy Policy:
